AI assistant / Lost Lead Recovery
Conversational AI
Lost Lead Recovery
Follow up unconverted enquiries and route them back to a human sales team.
What triggers it
A customer enquired about a car weeks ago, then went quiet before booking a test drive.
The customer's situation
They are still in the market, but the sales team has moved on to newer leads.
What the AI does
Re-opens the conversation with a relevant follow-up, answers questions about the car, finance and part-exchange, and offers a test drive.
What the dealer gains
Engagement from leads that would otherwise be lost, and a warm handover to the sales team when the customer is ready.
Try it yourself
Purpose of this test: See how the AI re-engages a cold lead and routes it back to a person.
What should happen: The AI checks whether you are still looking, answers your questions and aims to book a test drive. The test ends when it hands you over to the sales team.